Accessing OliveTree resources in BibleReader on Amazon Kindle Fire

OliveTree BibleReaderIf you have a brand new Kindle Fire tablet from Amazon and have installed OliveTree’s BibleReader app, you may find that you can’t access Bible study resources that you previously purchased from OliveTree in the app.

OliveTree is aware of this issue. Here is their response to my inquiry, which includes instructions on how you can access your resources in the BibleReader app on your Kindle Fire tablet until a software update is released that addresses the issue:

We’re excited that OliveTree BibleReader is available on the first day of launch with the new Kindle Fire.

As is the case with other developers with applications on the Fire, we were unable to test with a real Kindle until November 15th when it arrived in our office. Once we were able to test out the performance of the product, we confirmed that current customers with existing Olive Tree accounts were unable to download their previous purchases within the application.

Our developers quickly identified the problem and we will be submitting an update to fix the issue shortly. Once it has been reviewed and approved by Amazon you will be able to download it to your device.

We recommend waiting for the update, but if you need to access your resources quickly and have a a comfort level with downloading and moving files with a file manager application, please see the following instructions.

PREPARE FOR DOWNLOADING YOUR FILES:

  1. On your computer, open your browser to www.OliveTree.com.
  2. Tap on the ‘current device’ link near the upper right corner of our homepage, (it’s above the View Cart and Shopping Cart icon) to open the Device Chooser page.
  3. Scroll down below all the pictures, and select the “BlackBerry with SD Card” link in the grey area near the bottom. That link will set the website to download a version of the files that will work better with the program, and after you’ve selected it should return you to your My Account page (if not, just click on the Account link at the top center of the OliveTree homepage).

DOWNLOAD THE FILES:

  1. Login into your Olive Tree account at: https://www.olivetree.com/store/secure_login.php
  2. Tap on the “My Personal Library” link.
  3. Tap on the Orange download button to the right of the resource you’d like to install.
  4. When prompted, save the files to a location that you can quickly access later.

INSTALL THE FILES TO THE KINDLE:

  1. Use a micro USB cable to connect the Kindle Fire to your computer (the cable that came with earlier Kindle devices came with one of these, as well as many cell phones).
  2. The files you download will end in .pdb, copy them from the directory where you saved them on your computer over to Kindle/OliveTree folder on your Kindle .
  3. If Bible reader is open, please close it.
  4. Open BibleReader and confirm that your resources now appear in the Library .

We apologize for any inconvenience, and hope to have an update available soon!

For more Amazon Kindle Fire Bible study apps, click here.

Related Posts Plugin for WordPress, Blogger...

Leave a Reply